Last updated: June 4, 2026

This Privacy Policy describes how Atlas Sounds (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects Your information when You use Our virtual instruments, sample libraries, Kontakt instruments, desktop software, websites, licensing systems, and related services (collectively, the “Service”). This includes products, downloads, purchases, accounts, support, and website activity through atlas-sounds.com.

By using Our Service, You consent to the collection and use of information in accordance with this Privacy Policy.

1. Scope

This Privacy Policy applies to:

  • Atlas Sounds virtual instruments and sample libraries
  • Atlas Sounds Kontakt instruments and related desktop products
  • The Atlas Sounds website: https://atlas-sounds.com
  • Your Atlas Sounds account
  • Licensing, activation, download, support, and update systems
  • Marketing and analytics services integrated into our website or products

This Service is intended for use “AS IS.”

2. Information We Collect

We collect two main types of data:

A. Information You Provide

This may include:

  • Email address
  • First and last name, if provided
  • Account login details
  • Billing or shipping information, processed by third-party payment providers
  • Support requests and communication
  • Product registration, download, license, or activation data

B. Information Collected Automatically

Depending on how You use the Service, We may collect limited technical and usage information, such as:

  • IP address
  • Device type
  • Operating system version
  • Browser type
  • Product or library version
  • Crash reports and diagnostic logs
  • Pages visited on Our website
  • Download, account, or checkout activity

Desktop Products, Kontakt Instruments & Licensing

Our virtual instruments and sample libraries may collect limited technical information for:

  • License activation
  • Download access
  • Piracy prevention
  • Product updates and compatibility checks
  • Customer support and troubleshooting

We do not collect audio recordings, MIDI input, DAW project files, compositions, or personal creative work created with Our products.

Location Data

We do not collect precise GPS location data.

3. How We Use Your Information

We use Personal Data to:

  • Provide, maintain, and improve Our products, website, and services
  • Process purchases and manage licenses
  • Provide access to downloads, updates, and product files
  • Communicate important notices, such as new versions, compatibility updates, or security information
  • Provide customer support
  • Send marketing emails, only where permitted or with Your consent
  • Detect fraudulent activity, unauthorized access, or unauthorized license use
  • Improve website performance, checkout flow, and customer experience

4. Third-Party Services

We may share limited, aggregated, anonymized, or necessary personal data with trusted third-party service providers that help Us operate the Service.

Common providers may include:

  • Google Analytics
  • Stripe, for payment processing
  • PayPal, for payment processing
  • Facebook / Meta, for optional marketing and remarketing
  • Email service providers, such as Mailchimp or similar platforms
  • Website hosting, security, licensing, download, and e-commerce providers

Each provider maintains its own Privacy Policy.

We do not sell Your personal information.

5. License Activation & Anti-Piracy Protection

To protect Our intellectual property and verify legitimate purchases, Atlas Sounds software or related licensing systems may:

  • Validate license keys or product access with Our servers
  • Log activation or download attempts
  • Track the number of devices or activations associated with a license
  • Verify account ownership and purchase history

Data collected for this purpose is technical, limited, and used only to operate, secure, and protect the Service.

6. E-Commerce & Payment Information

We do not store full payment card details.

All payment information is handled securely by third-party payment processors such as:

  • Stripe
  • PayPal

These processors are responsible for handling payment information in accordance with their own privacy and security policies, including applicable PCI-DSS standards.

7. Data Retention

We retain:

  • Account information for as long as Your account remains active
  • Licensing and purchase information for as long as needed to provide product access, downloads, updates, and support
  • Support messages for a reasonable time to maintain service quality
  • Analytics data for internal analysis unless legally required otherwise

You may request deletion at any time, subject to legal, tax, security, licensing, and fraud-prevention obligations.

8. Children’s Privacy

Our products and services are not intended for children under 13.

We do not knowingly collect Personal Data from children under 13. If You believe a child has provided Personal Data to Us, please contact Us so We can take appropriate action, including removing the information where required.

9. Security

We use commercially acceptable safeguards, including encryption, HTTPS, access controls, and secure third-party service providers, to help protect Your Personal Data.

However, no method of internet transmission or electronic storage is 100% secure, and We cannot guarantee absolute security.

10. International Data Transfers

Your information may be processed in locations outside Your state, province, country, or other governmental jurisdiction.

We take reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including GDPR where applicable.

11. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies for:

  • Website functionality
  • Account login and preferences
  • Analytics
  • Marketing and remarketing
  • Shopping cart and checkout functionality
  • Fraud prevention and site security

You may disable cookies through Your browser settings, but some features of the Service may not function properly.

For more details, please see Our Cookie Policy, if available.

12. Your Rights

Depending on Your residency and applicable privacy laws, including GDPR, CCPA/CPRA, and other global privacy laws, You may have rights to:

  • Access Your data
  • Correct Your data
  • Delete Your data
  • Object to or restrict processing
  • Opt out of marketing emails
  • Export Your data
  • Opt out of interest-based advertising
  • Request information about how Your data is used
  • Request “Do Not Sell or Share My Personal Information,” where applicable

To exercise these rights, email: support@atlas-sounds.com.

13. Your Consent

By using the Service, You consent to the collection and use of Your information as outlined in this Privacy Policy.

Where required by law, We will request Your consent before collecting or using certain types of information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If You have questions about this Privacy Policy or wish to exercise Your data rights, contact Us:

Email: support@atlas-sounds.com
Website: https://atlas-sounds.com
Privacy Policy URL: https://atlas-sounds.com/privacy